“Serving teachers. Equipping students.”
We can:
Come to you and assess your staffs’/students' current level of training;
Discuss the level and style of training you would like your staff/students to receive;
Determine the best time, date and venue to deliver the training.
Barista Training
Basic Barista Course
Students who are interested in serving coffee at the school cafe can take our 2-3 hour Basic Barista Course. With no prior knowledge or experience needed, students will learn to how to:
Make espresso shots;
Froth/texture milk;
Create different styles of coffee from a café menu; as well as
Clean and maintain the coffee machine
Nationally Recognised Course.
For students who take their coffee making a little more seriously and would like to apply for a job in a cafe, we offer the Nationally Recognised Barista Course, supplied by CMNL Academy (RTO No. 6871).
This course focuses on the preparation and presentation of coffee (latte art), resulting in a Nationally Recognised Statement of Attainment bearing the units of competency SITHFAB025 (Prepare & serve espresso coffee) and SITXFSA001 (Use hygienic practices for food safety).
This course includes a theory and practical component, which can be completed in 2 days or split over several days if more training is requested/required.
Customer Service Training
“Our desire is to help students see the person they’re serving as more valuable than the product they’re serving them.”
GRADE-A Mobile Cafes’ mission is to equip students with the communication skills they need to engage with others respectfully and authentically.
We teach students the power of their:
Smile;
Stance (body language); and
Speech.
Adapted from the PDHPE syllabus, our customer service training helps students to:
Generate
Respectful
Authentic
Dialogue that
Encourages its
Audience